Task 1:

1. I can ensure you this will never happen again.

2. We will assure the computer is repaired by one of our technicians.

3. The book I purchase online was damaged.

4. I request you to give me my money back.

5. I hope you receive the package I sent last week.

6. He’s really angry about the service he received at our store.

7. The work will be complete by the end of the month.

8. The manager is concerned that they won’t meet their deadline.

9. Please review the proposal and make any necessary changes.

10. She would like for the information a long time ago.